PREMIUM PRODUCTS
We intend to provide exceptional yet affordable items made from the best materials available. We definitely make sure that our gear and accessories are products that we would actually favor and use for ourselves.
SECURE CHECKOUT
We are a certified Amazon.com seller; therefore, all checkout, payment, and shipping processes will be handled with prime service and confidentiality.
OUTSTANDING CUSTOMER SERVICE
For any inquiries or concerns, always expect a response within 24 hours! Ultimately, we aim to answer to our customers’ needs and to exceed expectations in whatever way possible.
COMPANY NAME
Adalid Gear—in which “Adalid” (Spanish) translates to ‘champion’ or ‘leader’—conveys the very purpose of our business, which is: to provide the best gear and accessories that could ever be available in the market.
COMPANY COLORS
BLUE to represent professionalism, trust, loyalty, and success.
GREEN to represent growth, security, dependability, and environment-friendly initiatives.
www.AdalidGear.com is a secure site for all your shopping needs.
We do NOT store any of your details nor personal information since all our checkout and payment processes are done, made, and fulfilled in Amazon.
You will notice this when you go to our product pages wherein all ‘BUY THIS NOW’ buttons will lead you to the product’s corresponding listing page.
Overall: be secured to know that all your details and payment information will be handled with prime confidentiality through Amazon’s state-of-the-art security & privacy.
JONAS VAN BAELEN
CHIEF EXECUTIVE OFFICER (CEO)
jonas@adalidgear.com
AILEEN ADALID
CHIEF EXECUTIVE OFFICER (CEO)
aileen@adalidgear.com
GRACE ADALID
COMMUNICATIONS MANAGER
GRACE@adalidgear.com
CAMILE FLORES
COMMUNICATIONS MANAGER
camile@adalidgear.com
OUR CUSTOMER TESTIMONIALS
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A very good company that shows concern for its customers. They followed-up with an email describing use and care of the product and it is a form of customer service that I don’t often see. I ordered from them through Amazon a few days ago and I am looking forward to using their product on our trip to the west coast!
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I had an issue with one of their products. The customer service reacted within hours and I had a whole new belt kit within 2 days. Outstanding!! I am absolutely astounded at the quick response. Their customer service should be rewarded as they are truly a pleasure to do business with. The new replacement is now, of course, perfect.
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I did not contact the seller but they took the time to contact me to ensure everything was OK. Recommended! You can really buy with confidence from this seller; their service is great, they will be following-up on your order and they are definitely committed to providing great service and ensuring you are happy with your purchase. I will be purchasing one of their products again for myself.
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The staff of Adalid Gear was prompt with answering the questions I had with regards to the beach blanket. Since I need to travel light, I wanted to confirm the weight and size before purchasing. I got a quick response and they explained in more detail of what I would be getting. They went up and beyond the call of duty for me. I was very impressed and look forward to the next purchase.
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