We always aim to answer to our customers’ needs and to exceed expectations in whatever way possible; so, we are very glad to see that we have truly done our best given the reviews that we have received! Thank you so much for your kind and encouraging words. Your satisfaction as our customer is the greatest recognition that we could ever have!
Customer, MN - USA
A very good company that shows concern for its customers. They followed-up with an email describing use and care of the product and it is a form of customer service that I don't often see. I ordered from them through Amazon a few days ago and I am looking forward to using their product on our trip to the west coast!
Customer, MA - USA
I had an issue with one of their products. The customer service reacted within hours and I had a whole new belt kit within 2 days. Outstanding!! I am absolutely astounded at the quick response. Their customer service should be rewarded as they are truly a pleasure to do business with. The new replacement is now, of course, perfect.
Customer, FL - USA
I did not contact the seller but they took the time to contact me to ensure everything was OK. Recommended! You can really buy with confidence from this seller; their service is great, they will be following-up on your order and they are definitely committed to providing great service and ensuring you are happy with your purchase. I will be purchasing one of their products again for myself.
Fitzgerald Deregla (MigZ)
Customer, MD - USA
The staff of Adalid Gear was prompt with answering the questions I had with regards to the beach blanket. Since I need to travel light, I wanted to confirm the weight and size before purchasing. I got a quick response and they explained in more detail of what I would be getting. They went up and beyond the call of duty for me. I was very impressed and look forward to the next purchase.